PRIVACY POLICY
Warwick SU Loyalty Scheme - PRIVACY POLICY
How We Use Your Information
This Privacy Statement tells you what to expect when Warwick SU Loyalty Scheme collects personal information. It applies to information we collect about:
- Our members
- Users of our loyalty scheme
Warwick SU processes personal data for the following reasons:
- Administration of Membership Records (including processing for not-for-profit organisations)
- Fundraising
- Advertising, Marketing and Public Relations
- Accounts and records
- Consultancy and Advisory Services
- Employment Administration
- Crime Prevention and Prosecution of Offenders
- Research
Use of data is compliant with the Data Protection Act 2018 and the EU General Data Protection Regulation 2018 (GDPR) and specifically with the 8 data principles that are set out within it:
INFORMATION WE MAY COLLECT FROM YOU
We collect the following information about you when you are a member of Warwick SU Loyalty Scheme:
- Information that you provide by filling in the registration form on our website or app.
- Details relating to your purchases and your use of, and membership with Warwick SU Loyalty Scheme
- Information that you provide through any manner of correspondence with us or in relation to Warwick SU Loyalty Scheme, including a record of that correspondence.
- Information that you provide us if you report a problem with our website or app.
- Feedback that we may ask you to complete from time to time for research purposes (although you do not have to respond to them).
- Details of your visits to our website and app including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
IP ADDRESSES
We may collect information about your computer or mobile, including where available your IP address, operating system, traffic patterns, related website information and browser type, for system administration and to report aggregate information to any third parties for marketing, advertising, auditing usage or other promotional purposes. This is statistical data about our users' browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way.
COOKIES
We want to ensure that Warwick SU Loyalty Scheme website and app are efficient and reliable for you to use and we use cookies to do so.
A cookie is a small file which is placed on the hard drive of your computer when you visit our website (directly or via our app) to obtain information about your general usage of it. We use cookies for purposes which may include:
- identifying you as a member of Warwick SU Loyalty Scheme;
- eliminating the need for you to re-enter your login details;
- enabling you to move more easily around our website and app;
- tracking your use of our website and app to better develop both of these in accordance with your requirements; and
- building up an anonymous profile based on your browsing patterns across our website and app, which enables us to make content available to you that is more relevant to your interests.
You can delete cookies from your hard drive at any time. Bear in mind, though, that if you delete them, any settings such as a stored username and password will have to be reset when you next log in. You can also alter your browser to prevent your computer from accepting cookies. These settings are usually found in the "options" or "preferences" menu of your browser. You will be able to use our websites and applications even if your browser is not set to accept cookies, however, certain features and content may not be available to you and you will have to log in every time you visit. For further information, visit www.aboutcookies.org or www.allaboutcookies.org.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you will be stored by MCR at a data centre within the United Kingdom. Warwick SU and MCR will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and the Data Protection Act 1998.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, our supplier will use strict procedures and security features to try to prevent unauthorised access or loss.
You will be responsible for keeping the password used to access your account under Warwick SU Loyalty Scheme website confidential. We ask you not to share a password with anyone. If you need to reset your password at any time, you can do so by going to your Account Details on our website.
USES MADE OF YOUR INFORMATION
We use information held about you in the following ways:
- To manage your account with Warwick SU Loyalty Scheme and provide you with our services.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To ensure that content from our website and app is presented in the most effective manner for you.
- To notify you about changes to our services.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
ACCESS TO YOUR INFORMATION
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us using the details listed below.
LINKS TO OTHER WEBSITES
If you leave Warwick SU Loyalty Scheme website or app via a link or otherwise, you will be subject to the privacy policy of that website provider. We have no control over that policy or the terms of that website so please carefully check the policy and terms before continuing to access the website or providing any personal data to them. We do not accept any responsibility or liability if you leave our website.
Warwick SU Loyalty Scheme does not process any payments or store any payment information itself. When you go to make a payment on our website or app, you will be transferred to a third party payment service provider and no details will be recorded by us. Any payment transactions made with our provider will be encrypted and subject to appropriate security measures.
UPDATING AND CORRECTING YOUR INFORMATION
We want to ensure that your personal information is accurate and up-to-date. If any of the information that you have provided to Warwick SU Loyalty Scheme changes, for example if you change your email address, you will be able to change these details by going to your Account Details on our website.
CHANGES TO OUR PRIVACY POLICY
We keep this policy under regular review. Any changes we may make to our privacy policy in the future will be posted on this page. Please check this page regularly to keep up to date with any necessary changes.
About this Statement
This Privacy Statement was drafted with clarity in mind. It does not provide exhaustive detail of all aspects of Warwick SU Loyalty Schemes collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below
Chief Executive’s Office
Warwick Students’ Union
Gibbet Hill Road
Coventry
CV4 7AL
Email: dataprotection@warwicksu.com
Call: 02476 572777
Further Information
You can view Warwick SU's entry on the Data Protection Register on the Information Commissioner's Office website.
For further guidance on matters relating to Data Protection and Privacy, please refer to Information Commissioner’s Office: www.ico.org.uk.